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503Pharma Compliance Intelligence

What a $87,000 Penalty Teaches Us About Interstate Shipping

Welcome to 503Pharma Compliance Intelligence.

Each week, we break down real enforcement actions from State Boards of Pharmacy and FDA—not to point fingers, but to help you spot gaps before they become problems.

Our goal: elevate the compounding space by learning together.

Let's get into it.

📋 This Week’s Case

NOVA SPECIALTY PHARMACY | Texas
Board Action: August 5, 2025
Outcome: $43,500 (pharmacy) + $43,500 (pharmacist-in-charge)
Total: $87,000

What Happened

Nova Specialty Pharmacy shipped prescriptions to 43 patients in states where the pharmacy wasn't licensed. When the Board requested documentation, the records weren't produced within the required 72-hour window.

The penalties added up fast—and applied to both the pharmacy and the PIC individually.

The Takeaway

Interstate shipping is one of those areas where the rules vary state by state, and it's easy for things to slip through the cracks—especially when you're growing.

Here's what this case reinforces:

1. Licensing requirements differ by state.

Texas pharmacies can ship to other states, but only where they hold a valid license. It's worth doing a quarterly audit of your shipping destinations against your active licenses. A simple checklist at the dispensing step can catch issues before they leave the building.

2. The 72-hour records rule is firm.

When a Board requests documentation, the clock starts immediately. If your records live in multiple systems, filing cabinets, or someone's email inbox, that 72-hour window gets tight fast.

3. PIC liability is real.

The pharmacist-in-charge received the same penalty as the pharmacy itself. Oversight responsibilities aren't just on paper—they carry personal financial consequences.

🛡️ Building Systems that Protect You

Cases like this usually aren't always about bad actors. They're also about good pharmacies without the right systems in place.

That's why we built CompoundLearn—not just as training software, but as a complete compliance infrastructure for compounding pharmacies.

Here's how CompoundLearn helps you stay ahead:

  • Training Modules
    Role-specific education mapped directly to USP <795>, <797>, <800>, and <825>. Your team learns what they need to know—and you have documentation proving they learned it.

  • SOP Library
    Access ready-to-use standard operating procedures built specifically for compounding pharmacies. Keep everyone on the same playbook without starting from scratch.

  • Templates
    Generate audit-ready logs in seconds. Professional, compliant documentation you can print or export to Excel—so you're inspection-ready without the last-minute scramble.

  • Assets
    Centralize all your training materials. Upload documents, videos, spreadsheets, and reference files in one organized hub. No more digging through email threads or shared drives.

  • Competencies
    Track and verify staff qualifications with confidence. Define required competencies, assign them to your team, and maintain a clear record of who's qualified to perform which tasks.

  • Assessments
    Test knowledge and prove proficiency. Build assessments that measure true understanding—not just completion. Results are documented automatically to support your compliance recordkeeping.

One unified system for training, documentation, and staff readiness.

Less administrative burden. More confidence during audits. A team that's truly prepared.

[Explore CompoundLearn →]

✅ This Week’s Action Items

Run a quick interstate shipping audit.

Pull a list of states you've shipped to in the last 90 days. Compare it against your active out-of-state licenses. If there's a gap, now's the time to address it—before it becomes a Board matter.

Takes 30 minutes. Could save you five figures.

You’re Invited: 503Pharma, Invite-Only Community is Now Live!

We're excited to announce the launch of the 503Pharma Members Area — a private online community built for compounding pharmacy professionals

  • Community Discussion Forum — Connect with peers, ask questions, and share insights on compounding, compliance, business operations, and industry news

  • Professional Profiles — Build your profile with your credentials, specialty areas, and organization to connect with the right people

  • Direct Messaging — Have private conversations with other members in the community

  • Formula Request Network — Submit and discover compounding formula requests from pharmacies across the network

Reply and tell us: Was this useful? What would make it better?

✉️ That’s your 503Pharma Intel Brief. Our mission is to keep compounding professionals informed, prepared, and ahead of the curve.